Archive for the 'Business Support' Category

February 8, 2012

Dealer Opportunities in 2012 Author: Bedrock Learning

Explore the possibilities and put them in motion!

 

Click below or visit http://youtu.be/s9BUefUQn-I

November 15, 2011

6 Tips to Maximize Online Training Author: Bedrock Learning

Follow these steps to make sure you reap all the possible benefits when taking a course remotely.

 

By: Helen Heneveld

 

Posted on CEPro

 

View the related slideshow by CEPro

Learning has changed in the 21st century. Long gone are the days of being forced to take days out of the office – and take on travel expenses – to attend industry and manufacturer training.

 

Now you have the benefit of accessing online training at your convenience. Online training leverages the latest technologies and is a cost-effective tool for companies looking to equip staff members with the most up-to-date installation and troubleshooting techniques, product information and refreshing basic knowledge.

 

There is no bias with online training; it is available to all – technicians, integrators, sales personnel, managers, and others. Students learn at their own pace and verify their knowledge through tests and Certificates of Completion.

 

Get started now and improve yourself with online training. It’s easy, fun and puts you in control of your schedule and learning. Your time is valuable and you want to get the most out of it. Work hard, learn much and give yourself more time to enjoy, all while enhancing your career.

 

To get the best ROI on online training, follow these six simple guidelines.

 

1. Take Online Training Seriously

Don’t rush through. You’ve made the decision to enroll in the training, so don’t fritter away your time and money; maximize the investment to further your skill set and your career.

 

2. Review Course Outline and Materials in Advance

It’s important to research the product you’ve signed up for and get the big picture. Look over the outline and student comments. This will give you a great understanding of what skills and techniques you’ll walk away with once finished. For example, after completing a fundamental home networking course you should be able to install a router and assign IP addresses.

 

3. Schedule Time for Course Work

Devote small blocks of time to your online training, ensuring you’re your full attention is spent learning the subject matter. How about getting up early when the house is quiet, get online and login to your course for 20-30 minutes and complete one to two sections? Another option: after a long day in the field go home, get a bite to eat and instead of relaxing in front of the television, login and advance yourself through your training.

 

4. Use All Available Resources

Online training programs often offer numerous enhanced study aids such as video clips, in-depth information, interactive activities, course guides, worksheets, quizzes, and more. Taking full advantage of the numerous resources will amplify your take-aways from the course. It will also increase your knowledge and maximize ROI.

 

5. Apply What You’ve Learned Immediately

When working in the field you’ll be able to identify and use the knowledge obtained from the online training. Technical knowledge learned can be applied and manufacturer specific information is beneficial when working with their products.

 

6. Spread the Word and Share

Be proud to discuss the training with colleagues. Share the tips and tricks you learned and how it has helped you. Why not have them obtain the same knowledge? You will all work better as a team with the same knowledge foundation.

 

This post was submitted by Bedrock Learning to CEPro. CEPro published the article on November 15, 2011.

October 25, 2011

Login’s, Passwords, Oh My! Author: Bedrock Learning

 

Managing and accessing digital media can be daunting. It’s like keeping track of 25 first graders, and we all know how they listen and follow the rules! So how do you remember all the different login information and yet keep things secure?

 

With the numerous user names and passwords required to access and manage digital media, this information should be recorded for future use. Consider where and how media files are obtained, where files are stored, how content folders are organized, who will be accessing them and how the files will be used. Be sure to ask these questions and once answered, write down the information needed for future reference. Use a simple spreadsheet to record online accounts and folder access information including web sites, folder paths and names, logins and passwords.

Key tips to getting organized include:

  1. Document digital media resources used and login information – Website, resource type, login, password
  2. Separate digital media into folders and sub-folders and make sure they are shared on the directory.

Holland, Mich. – Bedrock Learning, the preferred connected home and commercial training provider, has released new and updated business support CDs, each featuring over 80 customizable forms and in-depth industry troubleshooting techniques.  The Business, Sales, Project Management and Troubleshooting CDs are designed to equip professional integrators with the ability to organize and streamline business processes without re-inventing the wheel and can be implemented immediately.

 

“Our new line-up of business support CDs covers all of the concepts needed for businesses to really refine their processes and increase profitability,” said Helen Heneveld, president of Bedrock Learning. “These materials make a major impact for any installation company, whether they are a seasoned veteran or new to the industry. With many of the key forms now in fillable PDF files, it is quick, easy and accurate to record information gathered. The Troubleshooting CD empowers technicians in the field with helpful tips and tricks, contributing to the bottom line.”

 

Bedrock Learning’s Sales CD includes over 80 updated forms related to customer relations and marketing, helping integrators fill the pipeline, close sales and increase client satisfaction. These sales management procedures, letters, marketing materials and documentation forms lead to increased sales. This CD, along with the Business and Project Management CDs, include forms in Microsoft WordTM, ExcelTM, VisioTM and fillable PDF files.

 

The Business CD with standardized forms is a broad and well-rounded collection of adaptable forms and other documents for getting any installation business on track and under control. With validated forms and procedures, the performance and profitability of an installation business improves immediately when using these flow charts, management forms, financial worksheets and human resource documents.

 

The Project Management CD with customizable forms takes integrators from the beginning to the end of a project, keeping them organized with administration forms, design worksheets, project documentation, installation forms, resource documents and flowcharts. These industry-proven forms and procedures streamline processes and increase accuracy, communication and company success.

 

With a fresh clean look and updated content, the Bedrock Learning Troubleshooting CD identifies specific problems and directs the integrator to successful solutions in numerous systems and performance categories including general wiring, ground loops, audio, computer networks, video, wireless, satellite, home control, home theater, media servers and telephone. Technicians substantially decrease hours of troubleshooting with these proven guidelines and techniques, saving the company time and money.

 

Bedrock Learning’s support CDs sell for $149 each, with discounts available when purchased in bundles. For additional information on these new and updated products, along with numerous other offerings from Bedrock Learning, visit www.bedrocklearning.com

 

About Bedrock Learning

Bedrock Learning solves your training needs with online curriculum for the connected technologies industry. Developed by industry experts, courses deliver the principles of technology systems: Structured Wiring, Multi-Room Audio, Home Theater, Lighting Control Networking, and Security and Access Control.  Online courses are convenient and available 24/7, allowing students to work at their own pace. Installers, salespeople, customer support and other professionals learn while quizzes/final tests provide knowledge verification. For over 20 years, companies have come to rely on Bedrock Learning because of student success and their ability to help drive business performance. Visit www.bedrocklearning.com or call 616.355.1418 to explore the possibilities.

Media Contact:

Brianna Bachrach | brianna@bedrocklearning.com | 646.688.7136

Printable PDF of Release

Thank you rAVE Publications for this great video!

To learn more about the Bedrock Vortal visit www.bedrocklearning.com/vortal

 

Global Cache, Powerline Control Systems and NavNet Onboard with State-of-the-Art Delivery System

 

INDIANAPOLIS, Ind. (CEDIA EXPO) – Bedrock Learning, the preferred connected home and commercial training provider, has introduced the Bedrock Vortal, a new comprehensive, cost-effective, online distance
learning training portal with exclusive manufacturer-specific educational resources and benefits.

 

“We understand the significant resource and monetary challenges manufacturers, reps, distributors and installers face today with training,” said Helen Heneveld, President of Bedrock Learning. “Everyone in the chain has less time and staff, yet it’s increasingly important manufacturers provide extensive and current training programs to optimize sales, support and installation of their products and services. The Vortal is the perfect solution, providing time-tested training – anytime, anywhere – to as many people as possible.”

 

The new, interactive delivery system provides a quick, easy path to online training and can be customized with manufacturer branding, content, state-of-the-art video animation and clips, voice-over capability, reporting tools, randomized quizzes and more. Additionally, there is no software to install or learn. Training sessions are self-paced and available 24 hours a day, seven days a week—allowing users to access content when their schedule permits. Students can receive validation of having completed the course materials with testing and a Certificate of Completion.

 

With the Bedrock Vortal launch, dealers, technicians, manufacturer’s representatives and employees, and distributors have instant access to the most current range of courses and materials, all in one location, from a growing list of manufactures and suppliers such as Global Caché, Powerline Control Systems (PCS), NavNet and more. Advertising benefits for manufacturers are also available for new products and services.

 

“The Bedrock Vortal team is incredibly fast and accurate, bringing value at every turn,” Robin Ford, Vice President of Business Development at Global Cache. “They converged our existing training PowerPoints and Quick Start Guides into top-notch, interactive courses complete with testing. Our customer response has been tremendous.”

 

“We are in the perpetual knowledge business and work hard to provide excellence in training,” added Heneveld. “We understand the expense, shipping and time associated with manufacturer’s education held live in regional or corporate classrooms. Training is often done in one burst of a day or a few days, and forgotten or stale by the time it may be needed on a jobsite. Our Vortal allows training to be spaced out and available 24/7 so everyone maximizes time and money and can capitalize on the countless benefits of online training.”

 

Future versions of the Vortal are planned to include manufacturer’s rewards, so dealers can be successfully trained while supervisors and manufacturers can track and reward for course completion.

 

Bedrock Learning’s experienced team of industry experts, content writers, graphic artists and project managers work with each manufacturer to develop custom course materials and training programs which can include company information, new product launches, technical support, application guides, and sales and business practices. Bedrock’s approach includes ‘good, better, best’ packages so there’s a plan that makes sense for every manufacturer. The extensive reporting features allow brands to understand how students utilize their courses, enabling manufacturers to better identify needs and improve future training curriculum.

 

For more information about the Bedrock Vortal, please visit http://www.bedrocklearning.com.

 

About Bedrock Learning

Bedrock Learning solves your training needs with online curriculum for the connected technologies industry. Developed by industry experts, courses deliver the principles of technology systems: Structured Wiring, Multi-Room Audio, Home Theater, Lighting Control Networking, Security and Access Control, and manufacturer-specific training. Online courses are convenient and available 24/7, allowing students to work at their own pace. Installers, salespeople, customer support and other professionals learn while quizzes/final tests provide knowledge verification. For over 20 years, companies have come to rely on Bedrock Learning because of student success and their ability to help drive business performance. Visit www.bedrocklearning.com or call 616.355.1418 to explore the possibilities.

 

Media Contact:

Cat Toomey | cat@bedrocklearning.com | 616.355.1418

Printable PDF of Release